Privacy Policy

Privacy Policy for Top Dog Developments Ltd t/a Top Dog Travel Systems

Effective Date: 20th May 2024

Welcome to Top Dog Travel Systems. This privacy policy outlines how Top Dog Developments Ltd, trading as Top Dog Travel Systems ("we," "us," "our"), collects, uses, and protects your information when you interact with our website and services. We are committed to ensuring your privacy is protected and handled in accordance with applicable laws.

1. Information We Collect

We collect information to provide better services to our users and clients. We may collect the following types of information:

  • Personal Identification Information: Name, email address, telephone number, etc.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

Your information collected may be used in the following ways:

  • To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey, or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products
  • To follow up after correspondence (live chat, email, or phone enquiries)

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use regular Malware Scanning. All transactions are processed through a gateway provider and are not stored or processed on our servers.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Your Rights

You have the right under data protection laws in relation to your personal data:

  • To access
  • To correct
  • To erase
  • To restrict processing
  • To object to processing
  • To data portability
  • To withdraw consent

6. Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

  • Email: contact@topdogtravelsystems.com
  • Phone: +44 (0)1733 830211
  • Top Dog Travel Systems, 8 Swan Court, Forder Way, Cygnet Park, Peterborough, PE7 8GX